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AH Crafted

Privacy Policy

Last updated: June 16, 2026

AH Cares LLC is the company behind AH Events (event décor and rentals) and AH Crafted (custom fabrication). We respect your privacy and collect only what we need to answer your questions, prepare your quote, and deliver your project. This policy explains what we collect, how we use it, who we share it with, and the choices you have.

1. Information We Collect

  • Information you give us: When you submit an inquiry or quote request, book a service, or commission a custom build, we collect details such as your name, email address, phone number, mailing address, and the specifics of your event or project (for example, dates, venue, and design preferences).
  • Payment information: If you make a deposit or payment, it is handled by secure third-party processors. We do not store full credit card numbers on our servers.
  • Information collected automatically: Like most websites, we may collect basic technical data — such as your device type, IP address, and how you interact with our pages — through cookies and similar technologies, to keep the site working and improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiry and prepare a quote.
  • Process and fulfill your bookings, orders, and custom builds.
  • Communicate with you about quotes, project updates, and customer service.
  • Keep records of the work we’ve done together.
  • Send occasional updates or promotions, which you can opt out of at any time.
  • Maintain and improve our website.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We share it only in these limited cases:

  • With service providers who help us operate. A few trusted services run parts of our business — for example, Resend delivers our contact-form emails, Cloudflare hosts the site and helps block spam, and secure payment processors handle any payments. They process your data only to provide those services to us.
  • For legal reasons. We may disclose information if required by law, or to protect the rights, property, and safety of AH Cares LLC, our clients, or others.

4. Data Retention

We keep your information only as long as we need it for the purposes above — to respond to your inquiry, complete your project, and maintain reasonable business records such as past orders and communications. When we no longer need it, we delete it or retain it only as long as required by law (for example, tax and accounting records).

5. Cookies and Tracking

We use only the cookies needed to run the site and remember your preferences. We do not use advertising cookies or sell data to third-party ad networks, and any bot-protection check stores only what’s needed to confirm you’re human. You can disable cookies in your browser settings, though some parts of the site may not work as well.

6. Data Security

We take reasonable measures to protect your information, and our site is served over secure, encrypted (SSL) connections. That said, no method of transmitting or storing data over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.
  • Ask us to correct or delete that information.
  • Opt out of marketing communications at any time.

To exercise any of these, just contact us at crafted@ahcaresllc.com.

8. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us at crafted@ahcaresllc.com and we will delete it.

9. Third-Party Links

Our website may link to other sites, such as venue partners or our social media profiles. We are not responsible for the privacy practices or content of those third-party websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the revised version here and update the “Last updated” date above.

11. Contact Us

If you have any questions about this Privacy Policy or your information, please reach out: